Feature Overview | Windward System Five
The competitive landscape for the independent retailer becomes more challenging every day. To compete, you must buy better, turn faster, market smarter and work more efficiently. The key to survival is profits, and the key to profits is knowledge. Windward System Five can provide you with that knowledge and control.
Windward Software has a proven track record of helping retailers manage their business more efficiently for over 22 years. We provide complete business software systems for a diverse array of businesses.
Specific Feature List:
 Different Business Types
System Benefits
Customers
Inventory Control
Purchase Orders
Accounts Receivable
Accounts Payable
General Ledger
Invoicing
E-Commerce
LeaseQuest
Signature Capture
Security
Hardware Requirements
Training and Support
New! Training Videos
Below are just some of the reasons you might consider using System Five in your business:
 Increased Sales
• Monitor and control inventory levels to offer a better selection of merchandise and reduce out of stock situations.
• Produce mailing lists based upon customer purchase history to better target your merchandising efforts.
• Use promotional sales to increase traffic flow and offer SPIFFs to your employees to eliminate slower moving items.
• Offer Layaways and Special Order and use deposits to ensure that the customer is committed to the sale.
Improved Customer Service
• Speed throughput and eliminate errors at the checkout counter with UPC bar code scanning and on-line price lookup.
• Avoid a crisis by monitoring promised delivery dates for Special Order merchandise.
• Use the on-line inquiry to check if an out of stock item is available at one of your other locations.
• Capture specific customer information such as phone number, or date of birth, in order to offer a more personalized service
Reduce Costs - Save Time
• Set minimum and maximum stock levels to keep inventory at optimum levels.
• Balance inventory levels by transferring merchandise from locations which are overstocked.
• Reduce salesperson training time with an easy to use, yet highly functional POS cash register software.
• The program's use of tight integration eliminates errors caused by re-entering information already captured by the POS cash register software.
Accounting
• Recommended by accountants
• Flexibility to work in multiple months or multiple years at a time
• Flexibility to correct errors without a series of complex journal entries, simply ‘unpost’ and ‘repost’
• Fantastic drill down capability
CRM (Customer Relationship Management)
• Search for customers by name, phone number, address,city, or other options
• Retains detailed history
• Excellent customer service tool
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Sales and Invoicing
• 99 pricing schedules that can be attached to customer accounts
• Create quotes, work orders, invoices, and convert simply
• Every entry automatically updates all the other modules of your system
• Flexibility of handling cash sales and printing receipts
• Easy tracking of customer purchase history
• Handles invoicing and special orders
• Accommodates complex commission structures
Inventory & Warranty Tracking
• Real-time inventory tracking – even between multiple stores
• Automatic purchase ordering
• 3D Matrix Option
• Receive inventory to a specific job or work order
• Consignment, Floorplans, RMAs and more
Optional Integrated E-Commerce Solutions
• Put your store online in just minutes – it’s so easy
• Flexible templates or design your own
• Orders are copied into Windward System Five to reduce errors
• Handles multiple tax calculations and shipping rules
• Search multiple store locations for inventory and shipping convenience
Reporting
• Real time & historical reports at your fingertips
• Standard reports and customer reporting capabilities
• Helps you analyze your operation
Other Features
• Special features for specific business applications
• Security feature allows you to set access privileges by employee
• Flexible forms design – use existing forms or create new ones
• Multi-Media tutorials included
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